Jessika (she/her) is the director and well-seasoned Support Coordinator with over 6 years of experience in the industry. Her journey began as a support worker, providing direct assistance to clients on an individual basis. These invaluable experiences have equipped Jessika with the necessary tools to effectively communicate with and support her clients on a personalized level.
Known for her down-to-earth, approachable, and friendly nature, Jessika is passionate about assisting young adults in their transition into adulthood. Whether it's helping them secure employment, move out of their homes for the first time, or develop essential life skills while residing at home, Jessika is dedicated to empowering her clients. However, her expertise extends far beyond this niche, as she has worked with clients of all ages and stages in life, ranging from individuals in aged care facilities to children and newborns.
Moreover, Jessika possesses considerable confidence and knowledge in supporting clients with various disabilities, including but not limited to
In terms of experience, Jessika has worked extensively in mental health departments, hospital discharges, the Department of Child Protection, supported independent living (SIL), specialized disability accommodation (SDA), school leavers employment schemes (SLES), supported employment (ADE), complex family dynamics, home modifications, assistive technology, and has proven expertise in liaising with the National Disability Insurance Scheme (NDIS) for matters such as change of circumstances, plan reviews, and internal reviews.
Above all, Jessika's passion lies in supporting her clients to develop their voices and ensure they have choice and control over their lives. By providing them with the correct support and helping them make the most of their NDIS plans, Jessika emphasizes the importance of building capacity and empowering clients to understand their own plans.
She/Her
Emma is a highly experienced Senior Support Coordinator at Conclusive Coordination. With eight years in the industry, she has a diverse background that began as a support worker, providing assistance to a range of clients. Her experience then led her to manage Supported Independent Living (SIL) houses and day programs before transitioning to support coordination.
In her current role, Emma has been a support coordinator for four years and has gained invaluable experience that allows her to provide her clients with informed choices and knowledge to navigate the NDIS system effectively.
Emma's dedication to her field is evident in her continued studies. She is currently pursuing a diploma in mental health, alcohol, and other drugs, which is one of her interests. Additionally, Emma has a keen interest in working with SIL clients, whether it involves completing home and living applications, implementing plans with SIL funding or assisting with clients already settled into SIL.
Emma excels in working with complex families that have multiple members on the NDIS, as well as single parents who are navigating their NDIS plans. However, her experience extends far beyond these areas, as she has worked with individuals at all stages of their NDIS journey.
Overall, Emma's extensive experience, ongoing studies, and passion for helping others make her an excellent Senior Support Coordinator who is equipped to assist clients in various aspects of the NDIS system.
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